Privacy policy

This privacy policy explains how Flymannathalie collects and uses your personal information when you visit, use our services, or make a purchase from flymannathalie.com.

For the purposes of this privacy policy, whether you are a customer, website visitor, or another individual whose information we have collected in accordance with this Privacy Policy. Please read this Privacy Policy carefully. by using or accessing any of the services, you consent to the collection, use, and disclosure of your information as described herein. If you do not agree with this privacy policy, please do not use or access any of the services.

What Personal Information We Collect

In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide and improve the services, comply with applicable legal obligations, enforce relevant terms of service, and protect or defend the services, our rights, and the rights of our users or others.

Updates on Privacy Policy

We may update this privacy policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised privacy policy on the site.

Information We Collect Directly from You

Information that you directly submit to us through our services may include:

Contact details including your name, address, phone number, and email.
Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information including username, password, security questions and other information that is used for account security purposes.
Customer support information including the information you choose to include in communications with us, for example, when sending a message through our customer services.

Some features of the Services may require you to provide certain information about yourself. While you may choose not to provide this information, doing so may prevent you from using or accessing these features.

We may also automatically collect certain information about your interaction with the Services (Usage Data). This may include the use of cookies, pixels, and similar technologies (Cookies). Usage Data may encompass details about how you access and use our Site and your account, including device information, browser information, network connection details, your IP address, and other related information.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf. This includes:

Companies that support our site and services, such as Shopify.
Our payment processors, who collect payment information (bank account, credit or debit card information, billing address) to process your payments and fulfill your orders as part of our contract with you.
When you visit our site, open or click on emails we send, or interact with our Services or advertisements, we or our third-party partners may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be handled in accordance with this Privacy Policy. Please also refer to the section below on third party websites and links.

How We Use Your Personal Information

Providing Products and Services, We use your personal information to provide you with the services and fulfill our contract with you. This includes processing your payments, fulfilling your orders, sending notifications related to your account, purchases, returns, exchanges, or other transactions, managing your account, arranging for shipping, and facilitating returns, exchanges, and other account-related features.

Marketing and Advertising

We may use your personal information for marketing and promotional purposes. This includes your marketing, advertising, and promotional communications via email, text message, or postal mail, and displaying advertisements for products or services. We may also use your personal information to tailor the services and advertising on our site and other websites.

Security and Fraud Prevention

We use your personal information to detect, investigate, and address potential fraudulent, illegal, or malicious activities. If you use the services and register an account, you are responsible for keeping your account credentials secure. We recommend that you do not share your username, password, or other access details with anyone. If you suspect your account has been compromised, please contact us immediately.

Communicating with You and Service Improvement

We use your personal information to provide you with customer support and to improve our Services. This is in our legitimate interest to be responsive to you, to offer effective services, and to maintain our business relationship with you.

Cookies

We use cookies to enhance and optimize our site and services, including remembering your actions and preferences, running analytics, and understanding user interactions (in our legitimate interest to administer, improve, and optimize the services). We may also allow third parties and service providers to use cookies on our site to better tailor the services, products, and advertising on our Site and other websites.

Most browsers automatically accept cookies by default, but you can set your browser to remove or reject cookies through your browser controls. Please note that removing or blocking cookies can negatively affect your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or become unavailable. Additionally, blocking cookies may not completely prevent how we share information with third parties, such as our advertising partners.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for contract fulfillment, legitimate purposes, or other reasons in accordance with this Privacy Policy. Such circumstances may include:

With vendors or other third parties, who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).

With business and marketing partners, to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy policies.

When you direct, request, or otherwise consent to our disclosure of certain information to third parties, such as when shipping products to you or when you use social media widgets or login integrations.

With our affiliates or within our corporate group, in our legitimate interests to operate a successful business.

In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service, or to protect or defend the Services, our rights, and the rights of our users or others.

We disclose the following categories of personal information and sensitive personal information about users for the purposes outlined above in "How We Collect and Use Your Personal Information" and "How We Disclose Personal Information”.

Identifiers, such as basic contact details and certain order and account information.

Commercial information, such as order details, shopping history, and customer support interactions.

Internet or other similar network activity, such as usage data.

Geolocation data, such as locations determined by IP address or other technical measures.

Vendors and third parties who perform services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners and data analytics providers)
Business and marketing partners
Affiliates

Third Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies, as well as their terms and conditions.

We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of the information found on these sites. Information you provide on public or semi-public venues, including information shared on third-party social networking platforms, may also be viewable by other users of the Services or users of those third-party platforms, without limitation on its use by us or by third parties. Our inclusion of such links does not imply any endorsement of the content on these platforms or of their owners or operators, except as disclosed on the services

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect any personal information from children. If you are a parent or guardian of a child who has provided us with their personal information, you may contact us using the details below to request its deletion.

As of the effective date of this privacy policy, we do not have actual knowledge that we share or sell (as those terms are defined under applicable law) the personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee perfect security. Additionally, any information you send to us may not be secure while in transit. We recommend that you avoid using insecure channels to communicate sensitive or confidential information to us.

The duration for which we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide the services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights

Depending on where you live, you may have some or all of the rights listed below concerning your personal information. However, these rights are not absolute, may apply only in certain circumstances, and, in some cases, we may decline your request as permitted by law.

Right to Access: You may have the right to request access to the personal information we hold about you, including details on how we use and share your information.
Right to Delete: You may have the right to request that we delete the personal information we maintain about you.
Right to Correct: You may have the right to request that we correct any inaccurate personal information we maintain about you.
Right of Portability: You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, under certain circumstances and with specific exceptions.
Restriction of Processing: You may have the right to ask us to stop or restrict our processing of your personal information.
Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
Appeal: You may have the right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders you have made.

You may exercise any of these rights either through the methods indicated on our site or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. However, we may need to collect information from you to verify your identity, such as your email address or account details, before providing a substantive response to your request. According to applicable laws, you may designate an authorized agent to make requests on your behalf.

Before accepting such a request from an agent, we will require proof that you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner, as required by applicable law.

Complaints

If you have any complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, you may have the right to appeal our decision depending on your location. You can do this by contacting us using the details provided below or by lodging a complaint with your local data protection authority.